The Poly EncorePro HW520 is a premium binaural (stereo) headset designed for the most demanding contact center environments. Built to balance high-performance audio with rugged durability, this headset helps agents stay focused and comfortable during long shifts.
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Binaural Audio: Dual-ear design provides total immersion, helping agents block out office noise and focus entirely on the customer.
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Precision Mic Positioning: Includes visual and tactile guides, allowing users to feel and see the perfect placement for the flexible, noise-canceling microphone.
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Rugged Reliability: Crafted with aircraft-grade aluminum joints and a reinforced headband, tested to withstand the rigors of 24/7 call centers.
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Quick Disconnect (QD): Features Poly’s signature QD technology, enabling users to detach from their desk instantly without dropping the call.
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Voice-Optimized Sound: Delivers a frequency response tuned specifically for speech clarity, reducing listener fatigue and misunderstandings.
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Acoustic Protection: Equipped with SoundGuard technology to protect hearing by limiting any sound spikes above 118 dBA.

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