Streamline Your Coaching Process with the Axtel Training Cord Y-Type
Effective training is the backbone of a successful Contact Center, and the Axtel AXC-YM Training Cord is the perfect tool to facilitate it. This Y-splitter cable is engineered to allow supervisors to monitor and coach trainees in real-time, ensuring quality control and faster onboarding without interrupting the customer experience.
Why the Axtel Y-Trainer Cord is a Must-Have:
-
Dual Monitoring Capability: The QD to 2x QD design enables both the supervisor and the trainee to hear the conversation simultaneously, making it ideal for “shadowing” and live feedback sessions.
-
Integrated Supervisor Mute: The dedicated MUTE switch allows the supervisor to speak privately to the trainee or simply listen in silence, preventing the customer from hearing background coaching or office noise.
-
Swift & Effortless Connection: Thanks to the Quick Disconnect (QD) system, switching headsets or disconnecting the cable is instant and requires no software configuration.
-
Professional Grade Reliability: Like all Axtel accessories, this training cord is designed for longevity and consistent audio performance, making it a reliable asset for your training department.

Reviews
Clear filtersThere are no reviews yet.